Privacy Policy

HomeWorx LLC Privacy Policy

Straightforward and comprehensive information on our website policies


Privacy and Security

Thank you for visiting www.slatkinandco.com and dwell212.com (our "Website"). HS HOMEWORX LLC and its related businesses ("Slatkin + Co.", "HomeWorx”, "ScentWorx", “Dwell212”, “we”, “us”, or “our”) is committed to honoring and protecting your privacy while at the same time providing you with a first-rate online shopping experience. We respect your concerns about privacy and value the relationship we have with you.

 

This Privacy Policy describes the types of personal information we collect about our customers, how we use that information, with whom we share it, and the choices available to our customers regarding our use of such personal information. We also describe the measures we take to protect the security of the information and how our customers can contact us about their interactions with our Website.

By accessing and using our Website, you agree to the terms of this Privacy Policy and you agree to the collection, use and disclosure of your information in accordance with this Privacy Policy. This Privacy Policy does not cover any website other than the Website.

 

By using the Website, you agree to the collection and use of information in accordance with this policy.  THIS WEBSITE IS INTENDED FOR USERS IN THE UNITED STATES ONLY.  IF YOU RESIDE OUTSIDE OF THE UNITED STATES, PLEASE DO NOT USE THIS WEBSITE.

 

Personal Information Definition

In this policy, “personal information” means information associated with an identified or identifiable natural person. An “identifiable person” is a person that may be identified, directly or indirectly, in particular by reference to an identifier such as, for example, a name, an identification number, contact information, geolocation data, online identifier or other similar types of information.

 

Personal Information We Collect

We may obtain personal information about you from various sources. When you visit our Website, place an order, request a catalog, otherwise interact with our Website, visit our social media pages, attend one of our events, and/or contact us via e-mail, certain information is or may be collected. Among the types of information that we may collect include:

 

• When you visit our Website, our web servers may log details such as your operating system type, browser type, domain name, date and time of Website visit, geolocation data, and IP address of the device you used to connect to the Internet
• If you create an account, we may collect your name, company, physical address, phone number, and email address
• If you place an order, we may collect your name, company, physical address, phone number, email address, billing information, shipping information, the kind of product purchased and potentially other information about your purchase
• If you sign up for emails, we will collect your email address
• If you request a catalog, we may collect your name, physical address, and email address
• If you send us an email, we will collect your name, email address, and any information that you may choose to submit with the e-mail message
• If you participate in any surveys, contests, wish lists, reviews, and other voluntary offerings provided on the Website, we will collect any information you submit as part of such offerings

 

In addition to the above, we may collect information about your use of coupons and other discounts on our online store, including the number of discounts used, interests and shopping preferences.  We may collect any other information you provide us in response to suggestion forms or other questionnaires.  When you visit the Website or our social media pages, we may also collect certain information about your device or usage by automated means, including using technologies such as cookies, web server logs and web beacons.

Our products are available for sale in many department stores. Unless otherwise indicated at the time that you provide your personal information, any personal information collected in these department stores is not provided to us. This Privacy Policy does not address any data collection by our retail partners.

 

Cookies, Web Server Logs and Web Beacons

Cookies are small bits of data that websites can send to your browser and may then be stored on your hard drive. Cookies allow websites to uniquely identify your browser or store information or settings in your browser.  We use cookies in connection with certain features on our Website.  For instance, cookies enable us to store items in your shopping cart and help us provide you with customized or tailored information or services.  Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our Website.

To control which web servers collect information about browsing activity, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies.

 

We may also use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and viewed. We may also track the number of visits to a particular page and user-specific information on the pages a guest visits, average length of time spent on the Website and similar website usage data. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them).  You can set your web browser so that you will always be notified when you receive a Cookie. Persistent Cookies should be removable by utilizing one or more options available through your browser.  For example, browser settings may include an option to remove “third-party cookies,” i.e., cookies that originate from a website other than the one you’re visiting.  Similar options are also available on mobile devices.

When you visit this Website or view one of our e-mails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Website to help personalize your experience. We may also use pixel tags to determine what types of e-mail your browser supports. We may also collect information about computer usage activity through the use of cookies on the websites of those companies that serve our advertisements. We have no control over, do not review, and cannot be responsible for these third party websites or their content. Please be aware that the terms of our Privacy Policy do not apply to these third party websites. In addition, please be aware that these third party website have their own privacy policies that are applicable to the information they collect.

California Do Not Track Notice

Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third party websites. We currently do not change our tracking practices in response to “do-not-track” signals or other similar mechanisms.

How We Obtain Personal Information From You

You may choose to provide personal information to us in a number of ways.   For example, we obtain personal information from you when you place an order with us or when you participate in an offer or promotion.  You may also provide us with an email address when setting up an account or through the completion of an online order for merchandise.  And, browser, device, and cookie information is being gathered when you are active on our Website.

When you visit our Website, view or click on our online advertisements (including our advertisements on third party websites) or visit our social media pages, we also collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons.

How We Use Personal Information

We collect your name, phone number, e-mail address and one or more physical addresses to process orders you make on our Website, allow us to communicate with you regarding your orders, provide services you’ve chosen, allow you to create a profile on our Website, allow us to notify you in the event a data breach occurs, allow us to comply with any applicable legal requirements, to improve our Website and the offerings available on our Website, and to improve our ability to provide you with customer service. We may also use your information to communicate with you for marketing purposes and to gather feedback.

 

We collect your IP address and web log information related to your device and the activities you undertake on our Website, and we use cookies, to provide you with a usable website, improve the functionality of the Website, improve the content on the Website, improve our ability to provide you with customer service, determine how you found out about us, determine your interests regarding our products and services, develop our business strategy and to improve our online marketing.  We may also use information collected through such automated means for market research, data analytics and system administration purposes, and for determining whether you’ve visited us before or are new to the Website.

 

We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law.

 

If you have any questions about our marketing practices, or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time at support@slatkinsandco.com. 

 

Retention of Personal Information

 

In order to carry out the above purposes, we retain personal information on an ongoing basis and in a secure manner. Additionally, to achieve the purposes described above, we may combine information we collect on the Website with information we receive from other sources. We don’t sell personal information, and we don’t disclose personal information to any other party, except as set forth in this Privacy Policy. Unless otherwise described in this Privacy Policy, any non-personal information you transmit to the Website, or we collect via the Website, will be treated as non-confidential and non-proprietary. You agree that we may use any such non- personal information (together with any ideas, concepts, know-how, or techniques contained therein) in any manner, for any purpose, without credit or compensation to you.

Information We Share

We do not sell or rent your personal information to third parties without your consent, except as disclosed in this Privacy Policy. To serve you better, we may combine information you give us online, in our stores or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with our partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

We may collect, store, accumulate certain, or create (by excluding personal data) non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular. We may use such non-personally identifiable information for any purpose and share or transfer to anyone such non-personally identifiable information in our discretion.

 

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request, including to respond to subpoenas or warrants served on us, or in connection with detection, prevention or investigation of fraud. In addition, we may disclose information about you when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

We may disclose information about your browsing behavior and/or purchasing behavior while on our Website, including the products you purchased (but not your name, address, email address, telephone number, or any other personally identifiable information), to third party advertisers for purposes of providing advertisements to you.

We may share some of your personal information with third party service providers who perform services on our behalf based on our instructions.  Personal information shared with service providers may include name, addresses, contact information, and internet usage activity.  We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and provide web hosting, advertising and marketing services.

We may also share some of your personal information with other third parties with your consent (e.g., some of our Facebook applications may share information collected through those apps with your Facebook friends or other Facebook users).

We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

 

Rights of Users Regarding Information Collected By Us

 

You have the right to exercise your privacy rights respecting your personal information without any form of discriminatory treatment by us. If you have any inquiry regarding personal information collected by us, you may make a request related to your personal information through the procedure outlined below.

- Making a request relating to Personal Information

 

You may request (i) to know about personal information collected about you; (ii) to correct personal information collected about you; (iii) to delete personal information collected about you; or (iv) to opt out from any sharing of your personal information for the purpose of advertising. Requests may be made via our Website, or by e-mail at support@slatkinandco.com. Requests by e-mail must include the following:

 

(1) Provide your name;

(2) Indicate whether the request is to obtain details of personal information that has been collected, to correct details of personal information that has been collected, to delete personal information that has been collected, or whether you would like to opt-out of sharing personal information for advertising purposes;

(3) If you do not have an account with us, provide additional information for verification of your identity. If you previously placed an order, please provide your name and email address. If you have never placed an order with us, be prepared to provide you name, email address, phone number, and mailing address.

 

Based on your submitted request, we may determine that additional documentation is required to verify your identity, and in such cases we will identify what we require in our response to your request. Any identification documentation you provide for the purposes of identity verification will be deleted and otherwise removed from our records once the verification process is completed.

Requests may be made by you as an individual or you may designate an authorized agent to make a request on your behalf.

- Review and response to requests

 

We will confirm receipt of a request within 10 days. Prior to providing a substantive response, we will review the information you provided along with information we have about you in our records, if any, to verify your identity. If and when your identity is verified, we will fulfill the request to the extent we are able and permitted to by law. Our substantive response will be within 45 days of the request, unless we notify you otherwise. We may reach out to you by e-mail, mail or by phone. If the request involves the deletion of personal information, we will, upon verifying your identity, ask you to confirm that you wish to proceed, and then, provided we are not barred from deleting the personal information for another reason, we will proceed to delete the personal information.

Third Party Web Analytics Services

We may use third party web analytics services on this Website or on our social network pages, such as those of Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Website. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the Website. You may deactivate the ability of these analytics services to analyze your browsing activities on this Website. To learn more about web analytics service, and to exercise your choice with respect to their collection of information on this Website, please refer to the following link(s):

 

• To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at http://tools.google.com/dlpage/gaoptout?hl=en. To learn more about privacy and Google Analytics please consult the Google Analytics overview provided by Google at: http://www.google.com/intl/en/analytics/privacyoverview.html.

 

We also may contract with third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs and web beacons on our Websites and emails; on third-party websites and emails; and on our advertising placed on third-party websites. They use this information to provide advertisements about our products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on our Websites and other websites. This process also helps us manage and track the effectiveness of our marketing efforts. To learn more about interest-based advertising, visit the Digital Advertising Alliance at www.aboutads.info/choices or the National Advertising Initiative at www.networkadvertising.org/choices.

Data Security: How We Protect Personal Information

HomeWorx LLC takes reasonable precautions to protect the security of your personal information. Our Website is hosted on servers that utilize SSL server software.  We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no security system is perfect, and we cannot promise that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile device. In order to help protect your personal information, you should refrain from providing your Homeworx account password to others. If you become aware of any loss, theft or unauthorized use of your password, please contact us.

Your Rights and Choices

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us in the manner specified in this Privacy Policy.

Email Opt-Out

If you do not wish to receive promotional e-mails (e.g., emails regarding special offers or product information) from us, please let us know by sending us an e-mail to support@slatkinandco.com. Please be sure that your e-mail includes your name and address. You may also change your preferences at any time by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. You may also may opt out of receiving marketing emails from HomeWorx via e-mail.

Children's Privacy

If you are under thirteen years of age, you may browse our Website. However, you may not provide personal information to us. This Website is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the Website. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the Website, we will delete the information from our records.

Links to Other Websites

Our Website may provide links for third party websites for your convenience and information. These third party websites may operate independently from us. Linked third party  websites have their own privacy policies, which we strongly suggest you review if you visit any linked third party websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for such websites’ content, any use of the websites, or the privacy practices of the websites.

Updates to Our Privacy Policy

We may revise this Privacy Policy periodically and without prior notice to you to reflect changes in our personal information practices. The effective date of the current Privacy Policy will be posted at the top of the policy. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used. If we make any material changes in the way we use your personally identifiable information, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Website. Any changes to this Privacy Policy will be effective upon the earlier of our dispatch of an e-mail notice to you or our posting of notice of the changes on our Website. If you object to any such revisions you must cease using our Website. Continued use of our Website following notice of any such revisions shall indicate your acknowledgement of such revisions and your agreement to be bound by the terms and conditions of the revised Privacy Policy.

How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at support@slatkinandco.com. We do not have a phone number. If we need, or are required, to contact you concerning any event that involves your personal information we may do so by email or telephone.

 

Last Updated: November 8, 2024